Frequently Asked Questions

Can I extend my rental?

Yes! If you need more time, just reach out before your due date.

Do you offer local pickup?

Yes! Local pickup is available in Weare, NH, with flexible scheduling. We’ll coordinate details after your request is approved.

What does shipping cost?

Shipping costs are based on destination. We provide the prepaid label and packaging.

Where do you ship to?

We ship anywhere in the United States!

Is a credit card required?

Yes, we require a valid credit/debit card on file for all active rentals, per our lending agreement. This helps protect our small business and ensures smooth returns.

Do you clean the carriers?

Yes. All carriers are thoroughly inspected and cleaned between rentals following manufacturer and baby-safe guidelines. You’ll always receive a fresh, ready-to-wear carrier.

What if the carrier doesn’t fit or feels uncomfortable?

We’re here to help! You can message us anytime for fit support, adjustments, or carry suggestions. Many issues are quick fixes.

What if I damage the carrier or my child has a diaper leak?

Life happens! Please let us know right away. Minor wear is expected, but major damage, stains, or smoke exposure may result in replacement costs as outlined in our Terms of Use.

Do you offer in-person meetups?

Yes - when available. We host occasional playgroups, fit checks, or try-on events. Follow us on Instagram and Facebook for updates. Want to host a playgroup or an event? Email us!

Do you have newborn-friendly options?

Yes! Many of our carriers work from birth, including ring slings, woven wraps, meh-dais, and select soft-structured carriers.

Do you have toddler-friendly options?

Yes! Many of our carriers that work from birth also work through toddlerhood! These include ring slings, woven wraps, meh-dais, and select soft-structured carriers. We’re happy to guide you to the best fit.